Terms and Conditions of Service
These Terms govern the purchase and provision of the services and/or products offered by Stringer Gava through its website or public page.
1. Provider identification
Company name / Full name: Stringer Gava
Tax Identification Number: 33333333H
Address: Carrer Cap de Creus 12, GavĂ , Barcelona, 08850, Spain
Contact email address: starter@76strings.com
Hereinafter, the "Provider".
2. Purpose
The Provider offers services and/or products in accordance with the description published on the website.
Making a reservation, placing an order, or entering into a contract constitutes express acceptance of these Terms.
3. Contracting process
The contract will be entered into through the system enabled on the website, by following the indicated steps until electronic confirmation of the transaction.
The contract will be deemed concluded once the customer receives electronic confirmation of the reservation or order.
4. Price and payment method
The applicable prices will be those indicated at the time of contracting and will include legally applicable taxes where appropriate.
Payment may be made using the methods enabled on the website.
Payment processing may be carried out through external providers specializing in payment services.
5. Right of withdrawal
In the case of distance purchases of physical products, the customer has a period of fourteen (14) calendar days from receipt of the product to exercise their right of withdrawal, except in cases legally excluded.
The right of withdrawal will not apply in cases provided for by applicable regulations, including services that have been fully performed with the customer's prior consent or bookings for activities on specific dates.
6. Services and reservations
In the case of contracting services or making reservations for specific dates, for example, use of facilities, appointments, or scheduled activities, the customer acknowledges that specific cancellation conditions may apply.
Failure to attend ("no-show") may result in the full or partial retention of the amount paid in accordance with the Cancellation and Refund Policy.
7. Physical products
In the event of the sale of physical products, the customer will be entitled to the statutory guarantee of conformity in accordance with applicable regulations.
If the product has defects or lacks conformity, the customer may request repair, replacement, a price reduction, or termination of the contract in accordance with current legislation.
8. Cancellations and refunds
The detailed terms relating to cancellations, returns, and refunds will be governed by the Cancellation and Refund Policy published by the Provider.
9. Customer obligations
The customer undertakes to:
Provide accurate and up-to-date information.
Use the services in accordance with the law and good faith.
Comply with the specific rules applicable to the contracted activity.
10. Liability
The Provider will be responsible for the proper provision of services or supply of products in accordance with applicable regulations.
The Provider will not be liable for:
Interruptions or technical failures beyond its reasonable control.
Damage arising from misuse by the customer.
Force majeure events.
To the extent permitted by law, the Provider's liability will be limited to direct damages that have been effectively proven.
11. Force majeure
The Provider will not be liable for any failure or delay in fulfilling its obligations when due to causes beyond its reasonable control, including natural disasters, legal restrictions, labor disputes, or widespread failures in external infrastructure.
12. Technology platform
The Provider's website may use a technology platform provided by a third party to manage reservations, payments, or communications.
That provider acts exclusively as a technology service provider and does not participate as a contracting party in the relationship between the customer and the Provider.
13. Data protection
The processing of personal data will be governed by the Provider's Privacy Policy.
14. Dispute resolution
In accordance with European regulations, the customer may use the European Union's online dispute resolution platform (ODR), available at the following link:
https://ec.europa.eu/consumers/odr
15. Applicable law
These Terms will be governed by Spanish law.